Cancellation and Refund Policy

Cancellation Policy

  • Cancellations must be made at least 48 hours prior to the scheduled check-in to avoid charges.
  • Cancellations made within 48 hours of the check-in date will incur a one-night retention fee, irrespective of the duration of the booking.
  • For no-shows, a one-night retention fee will be applied.

Refund Policy

  • Cancellations made at least 48 hours prior to the scheduled check-in will be fully refunded to the original payment source.

Guarantee

  • For reservations guaranteed with a form of payment at the time of booking, rooms are held until hotel check-out time the day following arrival.